How to sign in to your account

This page explains the different ways you can access your Mobly account, whether you’re using the Hub on a desktop browser or the Mobly mobile app on your phone. You’ll find step-by-step instructions for each option along with guidance on what to do if you run into issues signing in.

When to Use the Hub or the App

The Hub

Sign in to the Hub at hub.getmobly.com to access advanced reports/dashboards, add events and users, upload pre-event lists, configure event-specific tags, and sync with your CRM.

Mobile App

Sign into the mobile app to capture in person leads, reference leads you've met at previous events, and contact your hottest leads.

Sign In on the Hub

Follow these steps to access your account from any browser.

1. Go to hub.getmobly.com/login.
2. Enter the email associated with your Mobly account.
3. Enter your password.
4. Click "Continue".
5. After signing in, you will be taken to your Mobly dashboard.

Sign In on the Mobly Mobile App

You can also access Mobly from your smartphone using the mobile app.

1. Open the Mobly app on your device.
2. Enter your email and password.
3. Tap Continue to access your account.

Note:

• Make sure you’re using the same email you use for the Hub.
• If you reset your password on web, the new password will also work in the app.

Forgot Your Password?

If you can’t remember your password:

1. Go to the login page (web or app).
2. Enter your email.
3. Select “Forgot password?”.
4. Confirm your email and click "Send email".
5. Check your inbox (and spam folder) for the reset link.
6. Create a new password and then try logging in again.

If the reset email doesn’t arrive:

• Confirm the email entered is the one tied to your Mobly account.
• Try requesting the reset again after a few minutes.

Need More Help?

Follow the tips in this article if you're having trouble logging in.

If you continue having issues signing in, contact our support team at support@getmobly.com. Please include:

• The email you’re trying to log in with
• A screenshot of the error (if possible)
• Whether the issue is on the Hub, the mobile app, or both

Our team will help you regain access quickly.