How to change profile information

You can edit your own profile from the mobile app. The Hub is admin-only for user management — if you need a teammate to fix a name typo or update an email, see the admin path.

Edit your profile from the mobile app

1. Open the mobile app. From the Events tab, tap your profile picture in the top right corner. Tap Edit Profile.

   
2. Edit the fields you want to update:

   • First Name, Last Name

   • Email, Phone Number

   • Address

   • Company, Job Title

   • Meeting calendar links (Calendly, Chili Piper, etc.) — see How to book meetings

   • LinkedIn, Facebook, X (Twitter), other link

   
3. To update your profile picture, tap the Edit icon at the bottom right of the current profile image and choose a new photo.

4. Tap Save to persist your changes.

What feeds your My Card

The information on your profile feeds your My Card — the digital business card you can share with anyone at the event. When you update your profile, your My Card updates too. See Sharing your business card for how to share it.

What syncs where

• Your name and profile picture appear on leads you scan (the "captured by" reference in the Hub).

• Your calendar links power the Book a meeting button on the lead-details page across all your assigned events.

• Your name, title, company, contact info, and links feed your My Card for in-app sharing.

• Your social links appear nowhere visible in the rep flow today — they're stored for future use.

Hub admin path

The Hub doesn't have a personal profile editor for everyday users. If you're a Mobly Admin, you can edit any user's information from the Hub Users table:

1. Go to Users in the Hub.

2. Click into the user.

3. Edit the fields (name, email, phone, calendars).

4. Save.

Use this when:

• A rep can't sign in to fix their own email

• You're cleaning up profile data in bulk

Role changes (Client ↔ Mobly Admin) are handled by your CSM, not from the Hub directly — see User roles in Mobly.

For everyday self-service edits, the mobile app is the right place. The mobile changes sync to the Hub automatically.

Deleting your account

You can delete your own account from the mobile app's profile screen. This soft-disables your account — you stop being able to sign in, but your captured leads remain in Mobly for your team. See What happens when a user is disabled for the full picture.

Related articles

• How to book meetings — calendar link setup

• What happens when a user is disabled

• Having login issues?