How to sign in to your account

Mobly has two surfaces — the Hub (a desktop web app) and the mobile app. They use the same account; sign in with the same email on both.

This article covers the happy path. If sign-in isn't working, see Having login issues?.

Which one should I use?

You want to...	Use the
Capture leads at a booth or in person	Mobile app
Tag a lead while you're still talking to them	Mobile app
Run reports, build dashboards, see your full lead list	Hub
Add or manage events, users, integrations	Hub
Pre-event prep — calendar links, tag config, sequences	Hub

Most people use both: capture on mobile, manage everything else in the Hub.

Sign-in methods your org might use

Mobly supports four sign-in methods. Your admin or CSM chooses which are enabled for your org:

• Email + password — the default

• Magic link / PIN email — enter your email, get a 6-digit PIN, sign in with the PIN (no password needed)

• Google Sign-In — one tap if your org allows it

• SAML / SSO — your company's identity provider (Okta, Azure AD, etc.)

If you don't know which methods your org has, ask your admin — but most of the time you can just try email + password first.

Sign in to the Hub

1. Go to hub.getmobly.com/login.

2. Enter the email associated with your Mobly account.

3. Sign in using whatever method your org has set up (typically: enter your password and click Continue).

4. You'll land on the dashboard (admins) or the My Leads view (sales reps).

Sign in to the mobile app

1. Open the Mobly app on your phone.

2. Enter the same email you use for the Hub.

3. Sign in — either with your password, a one-time PIN sent to your inbox, or SSO if your org uses it.

Password resets work across both surfaces — if you reset on web, the new password also works in the app, and vice versa.

For full mobile-app setup (download, first-time verification, etc.), see Welcome to Mobly! — Step 1 covers install and first sign-in.

Forgot your password?

1. Go to the login page (web or app).

2. Enter your email and tap Forgot password?.

3. Mobly emails you a 6-digit PIN code from [e-mail].

4. Enter the PIN on the reset page and set a new password.

If the email doesn't arrive within a few minutes, check spam first. For more troubleshooting, see Having login issues?.

Related articles

• Having login issues? — full troubleshooting guide

• Welcome to Mobly! — quickstart covering install, first login, and first captured lead