> For the complete documentation index, see [llms.txt](https://help.getmobly.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.getmobly.com/help-center/host/creating-email-templates.md).

# Creating email templates

A Host event typically involves several emails to each registrant at predictable points: an **invitation** to register, a **confirmation** after they RSVP, a **ticket** with their QR code, a **reminder** before the event, **updates** if details change, and a **follow-up** after the event. Email templates are how Host organizes those reusable emails — build the design and metadata once, send to all registrants or a subset.

A template carries everything Host needs to send: the visual layout, the subject line, the sender name, and any attachments (PDF tickets, calendar files, etc.). Some templates **auto-send based on a trigger** — a registrant confirms, Host auto-sends the confirmation email. Others you **trigger manually** when you're ready — an invitation blast, a day-before reminder.

Templates can be saved to your gallery so future events can start from them instead of rebuilding from scratch.

You access email templates inside the Host interface from the left menu: **Templates → Emails**. (To open Host for an event, see [Getting started with Host](/help-center/host/host.md).)

## Create a new template

1. Click **New template** in the upper right corner.
2. A gallery opens, divided into categories (e.g., Invitation, Ticket, …).
3. Click any template to preview it. Each template adapts automatically to your workspace's font, logo, and primary color.
4. Click **Create** — the template saves and you're transferred to the Builder.

> Pre-create all the templates an event will need (invitation, ticket, reminder, thank-you note, etc.) before you start sending. Easier to set up all at once than mid-flight.

## Working with a template

### Section menu

Hover over any section in the Builder to see its action menu:

| Action          | What it does                                 |
| --------------- | -------------------------------------------- |
| **Add section** | Opens the menu to add a new section below    |
| **Content**     | Edit text, images, links inside this section |
| **Customize**   | Visually modify the section's appearance     |
| **↑↓**          | Move the section up or down                  |
| **Trash**       | Delete the section                           |

### Add a section

Hover over any section → click **Add section** → pick from the section gallery. Clicking a section adds it to the template.

> Before adding, you can change the section's color from the menu in the upper right. You can adjust it again after adding too.

### Edit section content

Click **Content** to edit text, images, or links inside the section.

> If your event is set up in multiple language versions, you'll see a language switcher when you open the Content panel.

### Customize section appearance

Click **Customize** to change a section's design. The Builder offers six base variants:

| Variant      | Description                                              |
| ------------ | -------------------------------------------------------- |
| Light        | White background, black text                             |
| Light grey   | Light grey background, black text                        |
| Dark         | Black background, white text                             |
| Dark grey    | Dark grey background, white text                         |
| Accent       | Your workspace's primary color as background, white text |
| Light accent | Lighter shade of primary color as background, black text |

### Hide section elements

In **Customize → Display**, you can hide individual elements inside a section (e.g., the image but keep the headline).

### Show a section only to specific guests

In **Display → Customize → Display**, click **Visible to only some guests** to limit the section's visibility.

> You can also restrict visibility based on registration field values. Example: during registration, a guest can choose "I want to arrange accommodation" with options Yes / No. In the registration-confirmation email, you can set the accommodation-details section to be visible only to guests who chose Yes.

Sections with visibility restrictions have an orange border in the Builder so you can spot them at a glance.

## Template settings (subject, sender, attachments)

Click **Settings** in the upper right to open the template's metadata panel. Editable fields:

| Field                       | What it controls                                                                    |
| --------------------------- | ----------------------------------------------------------------------------------- |
| **Subject**                 | Displayed to each guest as the email's subject line                                 |
| **Sender**                  | The "From" name guests see                                                          |
| **Reply to**                | Where replies route to (auto-filled with the guest's own email by default)          |
| **PDF ticket**              | Attach a PDF with the guest's QR code and basic event details                       |
| **Calendar file**           | Attach an ICS file with the event's date and time                                   |
| **Attach**                  | Any file up to 5MB you want to include                                              |
| **Template name**           | Internal label — helps you find the template later                                  |
| **Add to template gallery** | Save this template to your gallery so future events can reuse it                    |
| **Corporate font**          | Override the workspace font for this template only                                  |
| **Primary color**           | Override the primary color for this template only (visible in newly-added sections) |
| **Default appearance**      | Change the default appearance for newly-added sections                              |

## Related articles

* [Host overview](/help-center/host/host.md)
* [Connecting to Host](/help-center/host/connecting-to-host.md)


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