How to pin an event from the Hub
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When your team is heading into an event, you often want to make sure every rep's Mobly app is set to the right event before they hit the floor. The Hub gives you a one-click bulk pin — pin the event once, and it's pinned for every user assigned to that event.
* This article is only relevant to Mobly Admins (with access to the Hub) *
At the start of an event day — make sure every assigned rep is scanning into the right event without each one having to pin it themselves on their phone.
After re-assigning reps to a different event — push the change to their app in one go.
When reps are new — newer reps may not know to pin; doing it from the Hub removes the step from their onboarding.
In the Hub, go to Events and click into the event you want to pin.
Next to the event name at the top of the event detail page, click the thumbtack button.
A confirmation dialog opens: "Are you sure you'd like to pin this event for all the users assigned to this event?" Click Yes, Pin.
You'll see a toast confirming the event was pinned for users. Each assigned rep's mobile app will reflect the change on its next sync — no app restart needed.
Pinning from the Hub pins the event for every user currently assigned to that event — not just you, and not just the rep you're looking at. It's a bulk action.
For each assigned rep, this is the same effect as them tapping the thumbtack on the event inside the Mobly app: their scans now default to this event until they switch.
For individual reps adjusting their own pin during an event, see How to utilize event pinning — the mobile-app version is faster for one-off, per-rep changes.
The Hub-side pin is best when you want a uniform outcome across the team; the mobile-app pin is best when an individual rep is just managing their own day.
How to utilize event pinning — mobile-app pin behavior
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