> For the complete documentation index, see [llms.txt](https://help.getmobly.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.getmobly.com/help-center/the-hub/working-with-leads/how-to-view-lead-activity-history.md).

# How to view activity history of a lead

Track a lead through its journey of interactions with your company

With Mobly, you can track a lead’s journey from the first scan at your booth to every interaction that follows. Events aren’t just about collecting one-time scans from people grabbing swag—they’re about building meaningful connections with prospects and customers. Mobly helps you capture ongoing conversations and engagement that matter.

Mobly tracks a lead's full activity history — every event they appeared at, every scan, every interaction — rather than just the initial scan. You'll see a timestamped record of each scan with where and when it happened, and who performed it.

This information is available in both the **Hub** and the **mobile app**.

## Hub

#### View Lead Activity

1. Navigate to an event in the **Events** tab and select the lead’s name, or go to the **Leads** tab and search for their name.

   Click the **Activities** tab to see a timeline of interactions with that lead. Activities include:

   * Scan details (when, where, and by whom)
   * Engagement (calls, texts, LinkedIn connections)
   * Campaign triggers

     ![](//d33v4339jhl8k0.cloudfront.net/docs/assets/67f00b47b96c282fea91b6f6/images/6998cb610f8fc200dfd6c49f/file-Jwqfg5J1Bp.png)

#### Sorting & Filtering

You can also use this information to form reports in the **Leads** tab. You can sort or filter by **Number of Scans** and **Last Scanned By** in the Leads table

1. Navigate to the **Leads** tab.
2. Add the columns **Number of Scans** and **Last Scanned By**.
3. Sort of filter as needed. For example, maybe I'd like to identify high-intent buyers. I can sort by **Number of Scans** (descending) to see the leads with the most interactions and therefore most likely interested in buying our products.

   ![](//d33v4339jhl8k0.cloudfront.net/docs/assets/67f00b47b96c282fea91b6f6/images/6998cc4f0f8fc200dfd6c4a9/file-qK9KCnT0Gh.png)

## Mobile App

#### View Lead Activity

1. Navigate to an event from the **Events** tab and select the lead’s name, or go to the **Leads** tab and search for their name.

   Click on the **More Info** icon in the top right corner to see a timeline of interactions with that lead. Activities include:

   * Scan details (when, where, and by whom)
   * Engagement (calls, texts, LinkedIn connections)
   * Campaign triggers

     ![](//d33v4339jhl8k0.cloudfront.net/docs/assets/67f00b47b96c282fea91b6f6/images/685ed3ad75081a7298f3c980/file-pZzt7IYv0m.png)

### For Mobly Admins only:

The following fields are calculated based on the scanned activity events and can be mapped to any field in your CRM:

* Number of Scans
* Last Scanned By
* All Scanned Events
* First Scanned By
* Last Scanned Event

  ![](//d33v4339jhl8k0.cloudfront.net/docs/assets/67f00b47b96c282fea91b6f6/images/6998cd200f8fc200dfd6c4b8/file-TWxUZG2cRc.png)
